The Joy of a Leader and Her Three New Words for 2015

I promise if you stick with me you will see the heart of a leader emerge. I must speak of my personal experience in order to bring light to the strength in leadership I found on the other side. This past year has presented me with many challenges that at times caused me to break…

6 Thoughts on Hiring and Motivating Salon Employees

“It was like the divine ‘aha’ occurred about 10 years ago when I realized that hiring smart made all the difference,” says Bonnie Waters, owner of Changes Salon and Day Spa (who employs over 60 stylists). “When we did that, and we really did a thorough interview, there’s so much less turnover and less money…

Is Your Salon’s Data Secure? Check Out These Easy Tips to Ensure it is

Data security is a major problem for any salon and spa, as you house important information that needs to be protected. Even large retailers like Target and Home Depot have reported security breaches where systems were not up to date and viruses/malware had exploited vulnerabilities resulting in theft of client data. Some of the ways…

Continued Education is Vital to The Success of Any Beauty Professional

Matt Beck, Founder of FreeSalonEducation.com (FSE) has one of the fastest growing educational platforms in the beauty industry. In under 12 months, Matt has grown his YouTube channel to 89,000+ followers and his community site is home to thousands of beauty professionals from all over the world. Its a perfect combination of great (free) content and an industry…

Do Your Clients Expect convenience? Then Offer Online Gift Certificates and Increase Revenue Today!

Last holiday season at Salon Gratitude we launched Online Gift certificates and not only were our gift certificate sales up 80% from the year before, but I couldn’t believe how seamless and easy it was to integrate with our website.     61% of people now shop online and that is increasing by 10% every…

Want an Easy Way to Create Additional Revenue This Holiday Season? You Need to Be Selling Gift Cards!

Tis’ The Season For Giving! It’s about that time of year when we begin to see snowflakes hanging in the stores and red and green displays beckoning shoppers to talk about the holiday season. Timely marketing of the holiday always stirs a little talk around the gym, the office and yes in the salon. “I…

Millennium Confirms National Education Tour

Listen, Learn, and Network with Salon Professionals in Your Community. Millennium Systems International is excited to announce their first ever educational tour for all beauty industry professionals titled, Speak Up.  The goal is to unite, educate and empower salon owners /managers from the same community with one common goal, to be successful. Attendees will learn…

How to Encourage Clients to Consistently Prebook & Keep Their Appointments

Your pre-book percentage is one of the most critical key-growth indicators in the salon/spa. Why? Because it solidifies the future of the business. This means less waiting for clients to book appointments, less money spent trying to attract new clients, more accurate long-term planning and hiring, and faster career advancement for team members. Watch the…

3 Successful Strategies To Increase Revenue For The Beauty Industry

As the holidays approach us there are some seasonal promotions salons and spa’s can be taking advantage of. Check out this Millennium infographic and increase your revenue this holiday season.  

Make a list…check it twice…a day

I decided to write something light today. No deep thinking. No client retention calculation and rebook percentages… Just a simple note on how to keep your head clear. How many of you are like me and just feel like a weight on your shoulders every day? You’re driving to work and your mind is going…