6 Ways to Get Your New Salon and Spa Clients Coming Back

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Customer retention is on the mind of every salon and spa owner and manager. With the rising cost of acquiring clients, businesses must be innovative and proactive by engaging in effective client retention tactics. According to the U.S. Small Business Administration, the process of acquiring a new client can cost five to seven times more…

How to Avoid Employee Theft at Your Salon or Spa

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Employee theft is a big problem for small businesses. According to the U.S. Chamber of Commerce, 75 percent of employees steal from their employers. And most do it repeatedly. A typical business loses nearly five percent of their earnings due to employees stealing! Don’t let your salon or spa be the victim. Such figures may…

Staying on Top of Your Salon Numbers Without Drowning in Data

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It’s never too late to start thinking about the numbers of your salon. If there are operational issues at hand, there may be some things you can do. Too many times salons are losing revenue for one reason or another, so it’s important that you stay on top of your data and run the numbers.…

MiladyPro Features Robert Maconi With a Career Spotlight

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Check out the awesome career spotlight feature on Robert Maconi, the Vice President of Enterprise Sales for Millennium Systems International. Robert discusses in detail how he started in the beauty business, which was literally a life changing event for him. Robert then goes into detail about realizing that salon software will be the future of…

Top Tips to Hiring New Spa Employees

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There are over 20,000 spas in the U.S., and the vast majority of the owner operators are true, front-line entrepreneurs. If you’re one of these folks, pat yourself on the back, because you’ve earned it. Your business is about as up-close and personal as it gets. You interact with your customers as they put their…

How-To: Facebook’s Call-to-Action Button

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If you manage your business’s Facebook page, you may have noticed a “create call-to-action” button appear over the past few months within your cover photo. If you don’t see this new feature, don’t worry, Facebook is still in the process of rolling it out to everyone. What are call-to-actions and why are they important? A…

Do You Own a Spa or a Salon? Get Ready to Accept EMV Chip Cards

The days of the magnetic strip on your debit and credit cards are numbered. There’s a special chip, called EMV, and it’s making its way to the US. Some major retailers are already taking initiative and using this technology here in the states, but many small businesses will have to make the change by October…

Tips To Boost Your Spa’s Retail Sales

Whether you are a spa owner, manager, or professional, you are consistently involved in boosting retail sales. Sure, the usual spa services such as massage, facials, and waxing are the core of the business as far as revenue goes. However, it’s important that some of the focus is shifted to the retail side. Want To…

Top Ways to Stop Salon & Spa Cancellations

Are you experiencing too many cancellations for your salon or spa? Is it causing your business to lose money? This is an important issue that many spa and salon owners struggle with. You have to be able to set boundaries. Precisely, it’s important that you communicate with clients clearly about your policy for lateness, no…

6 Things You Should Expect From Your Salon POS Software

Salon POS software is not normally complex, but it does take some time getting used to. A worthy point of sale software will have a friendly user interface that’s visually appealing and easy to navigate. If your POS system isn’t simple, your staff will make mistakes and your business will lose money along the way.…