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HARMS SOFTWARE INC. IS CURRENTLY OFFERING ITS FIRST TWO TRAINING CLASSES:
"Millennium: The New Front Desk Employee"
This class will provide your new or existing front desk staff the basic skills of front desk management. Harms Software will ensure that your employee(s) are certified in the following areas of Millennium - so that when they return, they will be a valuable resource to your daily operations.
1. Opening/Closing
2. Opening/Closing Reports
3. Appointment Book (Beginner)
4. Register/POS (Beginner)
5. Appointment Confirmations
Participants will receive a certificate in Beginner Front Desk Management in Millennium and will be able to enroll in the subsequent class entitled, "Creating a Front Desk Professional."
Tuition: $299/Attendee
Includes: Tuition, lunch for both days, snacks, and give-a-ways
Schedule:
Monday: 09:00 am - 04:30 pm
Tuesday: 09:00 am - 03:00 pm
"Creating a Front Desk Professional: The Next Level."
This class will take your experienced front desk operator to the next level and provide them with the tools they need to manage your front desk more professionally and become a catalyst for true growth in your business. The class will offer advanced features of Millennium and will highlight how they impact your business growth. Participants will cover the following areas in Millennium and as a result, will be able to immediately impact your business growth upon return:
1. Advanced Register/POS
2. Advanced Appointment Book
3. Pre-Booking
4. Productivity Tracking
5. Knowing Your Top Customers
6. Basic Marketing/Mailings
7. Proactive� Alerts
8. Points/Rewards
Tuition: $399/Attendee
Includes: Tuition, lunch for both days, snacks, and give-a-ways
Schedule:
Monday: 09:00 am - 04:30 pm
Tuesday: 09:00 am - 03:00 pm


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