Retailing Equals Outstanding Customer Service

As salon and spa owners we find ourselves begging and pleading with our staff to sell retail. We continually receive the same response: “I don’t like to sell”, “my clients can’t afford to buy our products, they are too expensive,” Continue reading

Social Media Challenges – You and Your Team

You look out into the sea of social media and see so many platforms to network on, it’s overwhelming. Which ones will fit for you and your business? How will they benefit your business? Do you really have the time Continue reading

The 2012 BTC COLOR show!

The 2012 BTC COLOR show brought together the most iconic colorists and manufacture’s that the beauty industry has to offer. Professionals such as John Simpson, Christel Lundqvist, Teri Dougherty, Beth Minardi, Gina Khan, Kim Vo and Jason Backe (just to name a few) were Continue reading

The Millennium Experience 2012 Is a Huge Success!

On June 24th 2012 over seven hundred beauty professionals gathered from the country’s top salons, spas and medical spas to learn, network, and energize their businesses at Millennium’s largest client conference in the company’s history, The Millennium Experience. This event Continue reading

“Tips From The Top” by First Chair Magazine

Editor of First Chair Magazine, Alison Shipley interviewed Millennium Salon Software Founder & CEO, John Harms because she needed to give her readers some advice on how to control their “financial destiny” or in lamens terms, make money! Alison’s readers Continue reading