SALON SOFTWARE REVIEWS
[Regarding the implementation of Millenium for the Fekkai Salons]
"The entire Harms team supported end to end the implementation of the remaining sites and we were able to convert all locations with no major issues. On Jan 24th we converted our last salon, our flagship location (biggest and most complex) and it was a complete success.
I would like to recognize the exceptional work that the entire Harms team has done throughout the project...and the team that supported the data conversions from our legacy system. This group was extremely professional, very knowledgeable in the tool, flexible to Fekkai's requests, and demonstrated great sense of urgency when trying to resolve any issues that we had.
It has been a great conversion process and now all the locations are starting to leverage the different capabilities that the tool offers....After we launched all the salons, we have received the same level of outstanding support from all of the resources at Harms. Every time we call with a question or send a message asking how/why things happen the response time has been excellent and we have been able to turnaround quickly to the business with concrete answers.
Once again, I thank the entire Harms team for the great work done."
- Julian Sanclemente
Procter & Gamble
"Just wanted to take a minute to thank you and your team for all your support to our company. You have great support people...who have helped both me [and] our people the past year in migrating to a more comprehensive solution to support our multiple salons and our new corporate center.
Without your support, I can't imagine how we could operate our Mango salons.
Yep...a great hair cut or color will always bring a consumer back....but without the transparency of great support systems...we could never survive in this competitive world.
Thanks a bunch."
- Pat Heaney