Frequently Asked Questions

• How long does it take to get Millennium up and running in your business?

  The complete implementation of Millennium averages between 4-6 weeks. Certain variables such as conversions, multiple locations, additional applications can lead to a longer implementation time frame. Inversely, the implementation process will take less than 4-6 weeks. What is most important to any successful implementation is a clear line of communication to all the key members involved on the Millennium user's side.

• What is the price? Does Millennium have subscription offers?

  Millennium does offer subscription pricing. What is unusual is that we allow a portion of the subscription monies paid to be applied towards the outright purchase anytime in the first 12 months. This makes it very easy to get started with very little out of pocket expense. For an outright purchase option, Millennium SpaSalon is $3495.00. We offer several editions of Millennium to accommodate other markets: MedSpa, HealthFitness, and SpaFolio, as well as some branded versions such as Paul Mitchell and Bumble & Bumble. Subscriptions start at $99/month.

• What training is included in the purchase of Millennium software?

  4 -1 hour remote training sessions are included with the purchase of Millennium and additional training can be purchased.

• Who's using Millennium?

  Whether your clients specialize in the salon, spa, medical, or fitness industries, anyone can use Millennium. Our software is a solution for small, medium, large, multi-location or franchised businesses. See our some of our clients on our clients page.

• What kind of support is offered to Millennium clients?

  Millennium provides multiple options to support our clients via our phone, email, live chat, community forums, online webinars, and 24/7 emergency support outside normal business hours.

• Do we offer education?

  Yes we are one of the only software companies in the beauty and wellness industries that hold an annual User Group Conference. It's a 3 day event where hundreds of Millennium clients come together to network, learn invaluable information, and form industry partners. In 2012, we renamed our event to The Experience. Visit The Experience website for more information.

• What are the minimum requirements for Millennium?

  View our System Requirements PDF

• How does Millennium help your clients grow?

  If your clients are looking to educate their staff, grow their business, increase their revenue and empower their front desk, then Millennium is the only option out there for them. Our invaluable business education courses focus on our proven growth indicators like new clients per month, new client retention, repeat client retention, average ticket and frequency of visit. These are just some of the features that make Millennium more than just a salon management system, but rather a vital key to your client's growth. The key for clients is focusing on the key growth indicators, checking those crucial benchmarks and constantly feeding it back to their team. Millennium salon and spa software does this more efficiently and accurately than any other software program in the industry.

• Where can a Millennium client continue to learn and ask questions?

  All Millennium clients have access to a private website called My Millennium Community. Here they can join webinars, view archived webinars, post questions, and more.